This article provides a list of hr metrics for hr analytics with corresponding examples. Human resources key performance indicators journal of. Hr metrics, cost effectiveness, strategy, organizational. Similar to how an organizations hr programs and strategic choices are made in support of broader business objectives, hr metrics and measurement tools focus on hr s contribution to overall business issues. Metrics measure turnover, the cost of hiring of a new employees, and the effectiveness of the compensation programs in increasing employee performance. Over the years, weve consistently enhanced and updated this surveybased report to ensure it is as comprehensive, timely, and enlightening as possible. It is a great option if you are starting out with benchmarking andor if these metrics meet your needs. Human capital benchmarking report shrm 2017 revenue per fte is the total amount of revenue received during an organizations fiscal year divided by the number of ftes. Pwc s saratoga program is revolutionizing our approach to hr benchmarking. Shrm is the worlds largest hr professional society, representing.
Traditional hr benchmarking focuses solely on hr s efficiency, not its effectiveness or ability to become a transformational, strategic part of the business. The data in this report can be customized for your organization by industry, staff size, geographic or metropolitan. Bc hrma hr metrics standards and glossary hr metrics service. The total number of pretax dollars generated by each fte during the given time period or the. Enabling business results with hr measures that matter deloitte. Talent acquisition benchmarking report your report is based on the following criteria.
Human resources hr metrics are a way to measure how human resource activities contribute to your business performance. Emphasizes administrative efficiency as performance standard. Enabling business results with hr measures that matter. Hr metrics and talent analytics the scholarly commons cornell. Each kpi in this report includes a chart outlining hightolow performer data, a detailed kpi definition, calculation instructions and a summary of highperforming company attributes. Hr program performance while providing actionable insights and information on the functions efficiency and effectiveness. They calculate the cost and benefits of people aspects of the business, such as the number of people at various stages in the hiring pipeline, labor law compliance, employee retention, performance management, worker satisfaction, or completion of.
The society for human resource management shrm is the worlds largest hr professional society, representing 285,000 members in more than 165 countries. This interpretation guide is designed to give you the information you need to interpret your metric and benchmarking results. Page 8 of 30 hr metrics interpretation guide productivity metrics profit per fte what this metric means the number of dollars of profit generated per fulltime equivalent fte, based on pretax profit. This 75page benchmarking report includes benchmarking data for 31 human resources hr department performance metrics, or kpis, including time to fill, cost per hire, turnover rate and more. Key findings of this years report, organized by major. A new measurement system and different approach to benchmarking is required to analyze how hr can respond to todays market challenges. Benchmarking this metrics between different departments and managerspartners can also provide valuable insights. Pdf measuring the effectiveness of hr metrics on return on. Emphasizes strategic impact as performance standard.